Dear Customer, due to the continuous improvement of our Quality Management System, certified UNI EN ISO 9001: 2008, we wish to submit to you a questionnaire which is a very important tool to get information about your satisfaction and at the same time, identify areas which require specific actions for improvement.
We would appreciate if you could fill out the following questionnaire and will welcome any suggestions, comments or tips.
1 = Poor - 2 = Unsatisfactory - 3 = sufficient - 4 = good - 5 = Very good - NA = not applicable

Surname *
Name *
Function *
Company *
E-mail address *
Compared deliveries *
1 2 3 4 5
Quality of product / service *
1 2 3 4 5
Compliance with established standards *
1 2 3 4 5
Willingness to provide assistance *
1 2 3 4 5
Timeliness in problem solving *
1 2 3 4 5
Effectiveness of solutions *
1 2 3 4 5
Professional competence *
1 2 3 4 5
Courtesy in dealing with people *
1 2 3 4 5
Custom report *
1 2 3 4 5
Notes
 

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To invest in the production and distribution of electric power projecting the look towards the future and therefore with a matured conscience for all that that has a valence for the environment and the society.

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